Noa Tickets App Privacy Policy

PRIVACY POLICY - NOA TICKETS APP

This privacy policy ("Policy") describes how we collect, use, and share personal data of employees using the Noa Tickets mobile application. Please read the information below to understand our practices regarding how we treat your personal data.

1. Who We Are

Noa Tickets app, developed by Noa Beach Club, is designed for internal use by employees to facilitate ticket scanning and verification at events. The app enables staff to:

Authenticate using employee credentials
Scan tickets for event admission
Verify ticket validity
Process guest entry efficiently

Noa Tickets app is an internal tool intended exclusively for Noa Beach Club employees to streamline the ticket verification process.

2. Information We Collect

Information You Provide:

Account Information: Your email address for authentication purposes.

Information Automatically Collected:

Usage Information: Details of your interaction with our app including logs and session data.
Device Information: Includes type of device, operating system, device settings, and crash data.

3. How We Use Your Information

To authenticate employees and manage access to the ticket scanning system.
To operate, maintain, and improve our app's functionality.
To monitor app usage for security and operational improvement purposes.

4. Permissions Used by Our App

iOS Permissions:

Camera Access: We need camera access to enable you to scan tickets.

Android Permissions:

Internet: To access the internet for authentication and ticket verification.
Camera: To scan ticket QR codes/barcodes.

5. How We Share Your Information

We do not share employee user data with third parties except:

Service Providers: Limited data may be shared with service providers who help us operate the app.
Compliance with Laws: We may disclose your information where required by law.

6. Security

We take reasonable measures to protect your personal data from loss, theft, misuse, and unauthorized access. As this is an internal application, additional security measures are in place to protect company data.

7. Data Retention

We retain your authentication information (email address) for as long as you remain an employee with access needs to the Noa Tickets app. Session data is retained for security and troubleshooting purposes for a reasonable period.

8. Contact Information

If you have any questions or comments about this policy, please contact: marketing@noagrupa.hr

9. Changes to This Privacy Policy

We may update this privacy policy. If we make significant changes, we will notify employees through appropriate channels.

10. Data Retention and Deletion Policy

Retention Period We retain email addresses and authentication data only for as long as necessary for an employee to perform their duties requiring the use of the Noa Tickets app.

Deletion of Data When an employee no longer requires access to the app or terminates employment:

Authentication credentials will be deactivated
Email association with the app will be removed
Session history may be retained in anonymized form for security audit purposes

Secure Deletion We employ robust methods for the secure deletion of personal data, ensuring it cannot be recovered or reconstructed.

Exceptions to Deletion We may retain certain data:

Legal Obligations: To comply with applicable laws related to employment records
Security: For security audit purposes in anonymized form
System Logs: Technical logs may be retained for troubleshooting and security purposes

If you have questions regarding our Data Retention and Deletion Policy, please contact marketing@noagrupa.hr.